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Contact Us

For Customer Service Email Us At customercare@eb5.com or give us a call 24/7 at 800-683-2325! We're always open!

Please feel free to contact us for assistance with your order or to answer any product questions!

eb5 products are shipped from our warehouse in Charlotte, NC. USA orders are shipped via USPS or FedEx Ground, which is normally delivered in 5-7 business days. For international orders, choose from the shipping methods offered during checkout. We process orders promptly, although once your package leaves our facility, we cannot control the timing of delivery.

The checkout page, as well as your personal or payment information, is 100% secure and encrypted on our website.