eb5 Skincare 100% Guarantee

At eb5, we guarantee our products 100% — if you don't like them for any reason, just let us know and send them back within 60 days of ordering for a refund or exchange (less shipping).

Our return address is:

eb5 Returns

4444 South Blvd

Charlotte, NC 28209

We are so confident in our products that we stand by each and every one of them. If for any reason, you aren’t satisfied with your order, please contact us at 800-683-2325 or at customercare@eb5.com so that we may assist you in the exchange or return of your items.

Please note that we are unable to accept returns due to allergic reactions or fragrance sensitivities. We disclose our ingredients fully on our labels and website pages so that you can check for allergies before making a purchase.